Contact Us
Whether you have a question about a specific sweepstakes casino, want to flag something we've got wrong, or simply need a hand navigating the sweepstakes model for the first time, this page is where to start. The team behind Social Casino reads every message and aims to respond within two business days.
What We Can Help With
Our editorial focus is sweepstakes and social casinos available to players in the US. Here are the kinds of questions we're well placed to answer:
- How the dual-currency sweepstakes model works — Gold Coins versus Sweepstakes Coins, redemption thresholds, and what "no purchase necessary" means in practice
- Which platforms from our reviewed list are currently available in your state
- How welcome offers are structured, and what conditions sit alongside them
- Our editorial methodology — how we research and rate platforms, and why commission never determines rank position
- Corrections or factual disputes — if something in our copy is out of date or inaccurate, we want to know
- General questions about responsible play resources or where to find further support
What We Cannot Do
A few things fall outside what we're able to help with directly:
- Account issues — We are an independent comparison site, not a casino operator. If you have a problem with a specific platform — a delayed redemption, a locked account or a disputed balance — you need to contact that platform's support team directly.
- Legal advice — We can explain how sweepstakes casinos generally work and note that availability varies by state, but we cannot tell you whether a specific site is lawful in your jurisdiction. If you're uncertain, check the operator's terms and your state's applicable rules.
- Tax guidance — Prize redemptions may be taxable income under federal and state rules. Please consult a qualified tax professional for advice specific to your situation.
Responsible Play
If you or someone you know is finding it difficult to manage time or spending on social casino platforms, please visit our Responsible Gambling page. It lists resources and practical steps that can help.
Editorial and Partnership Enquiries
If you represent a sweepstakes or social casino platform and would like to discuss how your site is covered on this page, or if you have a correction to submit, please use the contact form or email address below. We review all editorial queries on their merits — commercial relationships do not change our ratings or editorial conclusions. You can read more about how we work on our About Us page.
A Note on Our Reviews
Social Casino researches and reviews sweepstakes casino platforms for readers across the US. Our assessments cover welcome offers and their material conditions, the dual Gold Coin and Sweepstakes Coin structure, game variety, redemption processes, and state availability. We do not test platforms by depositing or playing ourselves; our ratings are based on research and verified information at the time of review.
Platforms are ranked editorially. This site may earn commission if you visit a platform through one of our links and create an account, but that relationship does not decide which platform sits at which position — our Terms and Conditions explain this in full.
Get in Touch
Use the form below to send us a message. Please include as much detail as you can — for example, the platform name you're asking about and the state you're in — so we can give you a useful response. We aim to reply within two business days.
| Enquiry type | Best route |
|---|---|
| Editorial question or site feedback | Contact form on this page |
| Factual correction or dispute | Contact form — mark it "Correction" |
| Platform account or redemption issue | Contact the platform directly |
| Responsible play support | Responsible Gambling page |
| Partnership or commercial enquiry | Contact form — mark it "Partnership" |
We appreciate you taking the time to reach out. Every message helps us keep our reviews accurate and useful for players across the US.